Terms of Service

Effective Date: November 27, 2025

The Dementia Journey website and services (collectively, the “Services”) are made available to you by Dementia Journey LLC (“Dementia Journey”), subject to these Terms of Service (the “Terms”) and in accordance with the Dementia Journey Privacy Policy (the “Privacy Policy”).

You agree to comply with these Terms and any supplemental terms which Dementia Journey makes available to you on the Services which shall form part of the Terms. Dementia Journey reserves the right to review accounts and user actions on the Services to ensure compliance with our Terms.

At our sole discretion, Dementia Journey reserves the right, at any time, to change, modify, update, suspend, discontinue, or remove any portion of these Terms or any feature, functionality, or part of the Services. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Any such changes will become effective immediately. Your continued use of the Services after changes have been posted constitutes your acceptance of those changes.

These Terms contain provisions that govern how disputes between you and Dementia Journey are resolved, including an agreement to arbitrate, which will, with limited exception, require you to submit claims you have against us to binding and final arbitration and limit you to claims against Dementia Journey on an individual basis, unless you opt-out in accordance with the instructions below.

Registration and Accounts

The Services are intended solely for persons who are 18 years older. If you are under the legal age to form a binding contract in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

To use the Services, you may be required to register through third party sites. In doing so, you agree to: (a) provide true, accurate, current and complete information about yourself (“User Data”) and (b) maintain and promptly update the User Data. You agree that Dementia Journey may use your User Data to provide Services that you access or use and as otherwise set forth in these Terms and our Privacy Policy. You also agree to create only one account for your own personal use and not share your account or Dementia Journey subscription with others. If you provide any User Data that is inaccurate or not current or that you have created multiple accounts, Dementia Journey has reasonable grounds to suspect that such User Data is inaccurate or not current, Dementia Journey has the right to suspend or terminate your account and refuse current or future use of the Services.

You are solely responsible for maintaining the confidentiality of the password associated with your account and for restricting access to your password, your computer and mobile device while logged into the Services. You accept responsibility for all activities that occur under your account or from your computer and mobile devices. We endeavor to use reasonable security measures to protect against unauthorized access to your account. We cannot, however, guarantee absolute security of your account or the personal information you provide, and we cannot promise that our security measures will prevent unauthorized third parties from illegally accessing the Services or its contents. You agree to immediately notify Dementia Journey of any unauthorized use of your account or password, or any other breach of security, and confirm that you understand all risks of unauthorized access to User Data and any other information or content you provide to Dementia Journey. The use of unique and complex passwords is highly recommended for security reasons.

Payments and Fees

Payments

To pay any fee, you must designate and provide information about your preferred payment method (e.g., credit card, online payment service, a third party, like PayPal or any other payment methods made available by Dementia Journey) (the “Payment Method”). If you provide your payment information, you authorize us and certain third-party service providers, payment card networks and payment processors to receive, store and encrypt your payment information.

In order to access certain functionality of the Services, you may be required to pay subscription fees. Subscription fees, along with any required taxes, may be paid on a monthly or annual basis. All subscription fees are payable in advance at the beginning of the applicable subscription term. You agree to pay the subscription fees, and other charges you incur in connection with your Dementia Journey account, whether on a one-time or subscription basis. Dementia Journey reserves the right to increase subscription fees, any associated taxes, or to institute new fees at any time upon reasonable advance notice.

Auto-Renewal

Subscription fees will be billed automatically at the start of the monthly or annual period, as applicable. These fees will auto-renew until your subscription is downgraded or terminated. Your subscription fee will be the same as your initial charges unless you are otherwise notified in advance. You may cancel your subscription at any time, as described below.

Cancellation

Cancellation of Subscription

You may cancel your subscription by emailing us at info@dementiajourney.io. We reserve the right to request personal information, as necessary to identify your account. The cancellation of a subscription will go into effect at the end of your current billing cycle. You may renew your paid subscription at any time without registering a new account, although subscription fees may have changed. You may also delete your account at any time.

Third Parties

Third party products and services made available on the Services are made and offered directly by the applicable third party. When you pursue or purchase any such product or service, you acknowledge that you are contracting directly with such third party and not with Dementia Journey. Your interaction with, or participation in promotions of, third parties found on or through the Services, including payment and delivery of goods or services, and any other terms, are solely between you and such third party. You are not obligated to use or transact business with any third party that appears on the Services. YOU AGREE THAT DEMENTIA JOURNEY SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND INCURRED BY YOU AS THE RESULT OF ANY OF YOUR DEALINGS WITH THIRD PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE THROUGH THE SERVICES.

Dementia Journey or third parties may provide links to other internet sites or resources through the Services. Dementia Journey does not endorse and is not responsible or liable for any content, information, advertising, products or other materials on or available from such sites or resources. You acknowledge and agree that Dementia Journey is not responsible for the availability of such external sites or resources.

Links to third-party websites are provided for informational purposes only. Dementia Journey does not control, endorse, or assume responsibility for the content, products, services, or practices of any third-party websites linked from this site.  Any purchase or interaction with third-party sellers, including those on Amazon Marketplace, is solely between you and the third party. Accessing these links is at your own risk, and you are encouraged to review the terms, conditions, and privacy policies of any third-party website before engaging with it.

Proprietary Rights

All content on the Services, including, without limitation, text, graphics, images, videos, audio, logos, any necessary software used in connection with the Services, and any aggregated data based on user content (“Materials”), and all proprietary rights in such Materials, are the sole property of Dementia Journey LLC or its licensors and are protected by applicable intellectual property and other laws. Except as expressly permitted by law or authorized in writing by Dementia Journey or the relevant licensor, you may not copy, reproduce, modify, distribute, republish, download, display, post, transmit, rent, lease, loan, sell, create derivative works from, reverse engineer, decompile, disassemble, assign, sublicense, grant a security interest in, or otherwise transfer any right in the Services or such Materials (except for content you submit, if expressly permitted by these Terms), in whole or in part. Permission is granted to display and download Materials for personal, non-commercial, informational use only, provided that you do not modify the Materials and that you retain all copyright and other proprietary notices contained in the Materials.

Dementia Journey grants you a personal, revocable, non-transferable, non-sublicensable and non-exclusive right and license to access and use the Services; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Services, except where permitted by law. You agree not to access the Services by any means other than through the interfaces that are provided by Dementia Journey.

The term DEMENTIA JOURNEY, the Dementia Journey logo and other Dementia Journey logos and product and service names are the exclusive trademarks of, and are owned by, Dementia Journey LLC, and you may not use or display such trademarks in any manner without Dementia Journey’s prior written permission. Any third-party trademarks or service marks displayed on the Services are the property of their respective owners. The Dementia Journey name, logo, and all related names, marks, and service marks displayed on the Services may not be copied, imitated, or used, in whole or in part, without prior written permission. Nothing in the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks without express written permission from Dementia Journey LLC or such third party.

Dementia Journey reserves all rights not expressly granted hereunder.

Claims of Infringement

The Digital Millennium Copyright Act (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the internet infringes their rights under U.S. copyright law. Dementia Journey also reviews claims of trademark infringement. If you believe in good faith that materials hosted by Dementia Journey infringe your copyright or trademark rights, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work or trademark claimed to have been infringed (or, if multiple copyrighted works or trademarks located on the Services are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Dementia Journey to locate the material on the Services; (d) the name, address, telephone number, and e-mail address (if available) of the complaining party; (e) a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright or trademark owner, its agent, or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Please be advised that Dementia Journey will not respond to complaints that do not meet these requirements. We may share your information with third parties when we forward DMCA compliant notifications, which will be forwarded as submitted to us without any deletions. If Dementia Journey determines that the materials alleged to infringe your copyright or trademark rights do not require removal, Dementia Journey will remove those materials only pursuant to a court order declaring the content or use of the materials unlawful.

If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Counter-notices must include the following information: (a) your name, address, and telephone number; (b) the source of the content that was removed; (c) a statement under penalty of perjury that you have a good-faith belief that the content was removed in error; (d) a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located; or, if your address is outside of the United States, for any judicial district in which Dementia Journey may be found, and that you will accept service of process from the person who provided the original complaint; and (e) a physical or electronic signature (for example, typing your full name).

Notices and counter-notices with respect to the Services must meet the then-current statutory requirements imposed by the DMCA (see https://copyright.gov/title17/92appb.html) and should be sent to the agent identified below. We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there may be penalties for false claims under the DMCA.

Agent to Receive Notices of Claimed Infringement:
Email: info@dementiajourney.io

Your Feedback

We welcome your comments, feedback, suggestions, and other communications regarding the Services and the information and services we make available through the Services (collectively, “Feedback”). If you provide Feedback, you hereby grant to Dementia Journey a worldwide, non-exclusive, transferable, assignable, sub-licensable, perpetual, irrevocable, royalty-free license to copy, distribute, create derivative works of, publicly display and perform and otherwise exploit such Feedback and to use, make, have made, sell, offer for sale, import and export products and services based on such Feedback without notice or compensation. For this reason, we ask that you not send Dementia Journey any Feedback that you do not wish to license to us as set forth above.

Disclaimer of Warranties and Liability

THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT AVAILABLE THROUGH THE SERVICES ARE PROVIDED TO YOU “AS IS” AND WITHOUT WARRANTY. DEMENTIA JOURNEY AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES WITH REGARD TO SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. DEMENTIA JOURNEY AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT: (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (d) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (e) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

YOU EXPRESSLY AGREE THAT DEMENTIA JOURNEY IS NOT PROVIDING MEDICAL ADVICE VIA THE SERVICES. THE CONTENT PROVIDED THROUGH THE SERVICES, INCLUDING ALL TEXT, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS, WHETHER PROVIDED BY US OR BY OTHER ACCOUNT HOLDERS OR THIRD PARTIES IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (a) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (b) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, OR (c) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL. SHOULD YOU HAVE ANY HEALTH RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER PROMPTLY. SHOULD YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR 911 IMMEDIATELY. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF ANY CONTENT PRESENTED ON THE SERVICES, AND YOU SHOULD NOT USE THE SERVICES OR ANY CONTENT ON THE SERVICES FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. THE TRANSMISSION AND RECEIPT OF OUR CONTENT, IN WHOLE OR IN PART, OR COMMUNICATION VIA THE INTERNET, E-MAIL OR OTHER MEANS DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND DEMENTIA JOURNEY.

YOU EXPRESSLY AGREE THAT ANY ACTIVITIES YOU UNDERTAKE BASED ON THE INFORMATION, GUIDANCE, OR DEMONSTRATIONS PROVIDED BY DEMENTIA JOURNEY (INCLUDING, BUT NOT LIMITED TO, TECHNIQUES, ROUTINES, OR EXERCISES FEATURED IN OUR VIDEOS OR MATERIALS) CARRY CERTAIN INHERENT RISKS OF PROPERTY DAMAGE, BODILY INJURY, OR OTHER HARM, AND THAT YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH SUCH ACTIVITIES, EVEN IF CAUSED IN WHOLE OR IN PART BY THE ACTION, INACTION, OR NEGLIGENCE OF DEMENTIA JOURNEY OR OTHERS.

YOU EXPRESSLY AGREE THAT DEMENTIA JOURNEY DOES NOT ASSUME RESPONSIBILITY FOR YOUR EXECUTION OR SUPERVISION OF ANY ACTIVITY, TECHNIQUE, OR CARE ROUTINE FEATURED IN OUR MATERIALS OR VIDEOS.

YOU EXPRESSLY AGREE TO RELEASE DEMENTIA JOURNEY, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, REPRESENTATIVES, EMPLOYEES, PARTNERS AND LICENSORS (THE “RELEASED PARTIES”) FROM ANY AND ALL LIABILITY IN CONNECTION WITH YOUR USE OF THE DEMENTIA JOURNEY WEBSITE, SERVICES OR PRODUCTS, AND PROMISE NOT TO SUE THE RELEASED PARTIES FOR ANY CLAIMS, ACTIONS, INJURIES, DAMAGES, OR LOSSES ASSOCIATED WITH SUCH USE.

YOU ALSO AGREE THAT IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH (a) YOUR USE OR MISUSE OF THE SERVICES, (b) YOUR USE OR MISUSE OF ANY INFORMATION, GUIDANCE, ROUTINE, EXERCISE, OR PROGRAM FEATURED IN DEMENTIA JOURNEY’S MATERIALS OR VIDEOS, (c) YOUR DEALINGS WITH THIRD-PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE THROUGH THE SERVICES, (d) ANY DELAY OR INABILITY TO USE THE SERVICES EXPERIENCED BY YOU, OR (e) ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES OR CONTENT OBTAINED THROUGH THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF DEMENTIA JOURNEY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

DEMENTIA JOURNEY DOES NOT ENDORSE, WARRANT, OR GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT, INFORMATION, OR MATERIALS AVAILABLE THROUGH THE SERVICES AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, INDIRECT, PUNITIVE, OR OTHERWISE), INJURY, CLAIM, LIABILITY, OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM THE USE OF CONTENT OR INFORMATION OBTAINED THROUGH THE SERVICES.

THE COMPANY’S MAXIMUM AGGREGATE LIABILITY TO YOU PURSUANT TO THESE TERMS SHALL NOT EXCEED THE GREATER OF EITHER (a) FIFTY DOLLARS ($50) OR (b) THE AMOUNT OF FEES PAID BY YOU TO DEMENTIA JOURNEY IN THE 12-MONTHS PRIOR TO DATE THE CLAIM.

BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS OF LIABILITY ABOVE, SUCH AS EXCLUSIONS FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF YOU ARE A CONSUMER RESIDING IN THE EUROPEAN UNION, YOU HAVE LEGAL REMEDIES IF WE CAUSE YOU LOSS BY OUR BREACH OR NON-PERFORMANCE OF OUR LEGAL OBLIGATIONS, OR BY OUR NEGLIGENCE, AND THESE TERMS DO NOT AFFECT THOSE STATUTORY REMEDIES.

California Disclaimer

IN ENTERING INTO THE ABOVE RELEASE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE THE BENEFITS OF, SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, (AND ANY SIMILAR LAW OF ANY STATE, COUNTRY OR TERRITORY), WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

Indemnity

You agree to indemnify and hold Dementia Journey and its subsidiaries, affiliates, officers, agents, representatives, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your use of the Services, your violation of the Terms, your violation of any data protection or privacy laws, or your violation of any rights of another person or entity. Your rights with respect to Dementia Journey are not modified by the foregoing indemnification if the laws of your country of residence, applicable as a result of your use of our Services, do not permit it.

Notice for California Users

Under California Civil Code Section 1789.3, California Services users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

Dispute Resolution
Arbitration

The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through good-faith negotiations, which shall be a precondition to either party initiating a lawsuit or arbitration. Except for disputes relating to the Dementia Journey’s intellectual property (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents) or if you opt out of this agreement to arbitrate, all claims arising out of or relating to this Agreement and your use of the Services shall be finally settled by binding arbitration administered by the American Arbitration Association in accordance with its provisions and procedures for consumer-related disputes, excluding any rules or procedures governing or permitting class actions, and conducted in Cuyahoga County, Ohio. The arbitrator, and not any court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to this Agreement, including, but not limited to, any claim that all or any part of this Agreement is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court; provided, however, that the arbitrator will not have authority to award damages, remedies, or awards that conflict with this Agreement. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. You and Dementia Journey hereby expressly waive trial by jury. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if Dementia Journey is a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act. This provision does not apply to users who live in the European Union.

The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and that the right to discovery may be more limited in arbitration than in court.

Class-Action Waiver

The parties further agree that any arbitration shall be conducted in their individual capacities only, and not as a class action or other representative action. If any court or arbitrator determines that the class-action waiver set forth in this section is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.

Thirty-Day Right to Opt Out

You have the right to opt out and not be bound by the arbitration- and class-action-waiver provisions set forth in this section by sending written notice of your decision to opt out to the following email: info@dementiajourney.io. The notice must be sent within 30 days of registering to use the Services; otherwise, you shall be bound to arbitrate disputes in accordance with these Terms. If you opt out of these arbitration provisions, Dementia Journey also will not be bound by them. In addition, if you elect to opt out of these arbitration provisions, Dementia Journey may terminate your use of the Services.

Time Limitation on Claims

You agree that any claim you may have arising out of or related to your relationship with Dementia Journey and these Terms must be filed within one year after such claim arose; otherwise, your claim is permanently barred. This provision does not apply if you are based in the European Union in which case time limitations shall be determined in accordance with governing law for EU users mentioned below.

Choice of Law and Forum

Any action related to the Terms, the Services, and your relationship with the Dementia Journey shall be governed by, and construed and interpreted in accordance with, the laws of the State of Ohio without regard to any principles governing the conflict of laws. Subject to the Section entitled “Dispute Resolution”, the parties irrevocably consent to bring any action to enforce this Agreement in the federal or state courts embracing Cleveland, Ohio and you consent to the exclusive jurisdiction of the federal or state courts embracing Cleveland, Ohio. If any party hereto brings any suit or action against another for relief, declaratory or otherwise, arising out of these Terms, the prevailing party will have and recover against the other party, in addition to all court costs and disbursements, such sum as the court may adjudge to be reasonable attorneys’ fees. Except to the extent prohibited by applicable law, the parties agree that any claim or cause of action arising out of or related to use of the Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. This paragraph does not apply to users who reside in the European Union.

United States Operation

This Services are controlled by Dementia Journey from its offices within the United States of America. Dementia Journey makes no representation that the Services are appropriate or available for use in other locations. Access to or use of the Services from territories where such access or use is illegal is prohibited. Those who choose to access the Services from locations outside of the United States do so on their own initiative and are responsible for compliance with applicable local laws.

Termination

You agree that Dementia Journey may, under certain serious circumstances and without prior notice, immediately suspend or terminate your account and/or access to the Services. Cause for such suspension or termination shall include, but not be limited to:

  • Breaches or violations of the Terms or other incorporated agreements, policies or guidelines;
  • Requests by law enforcement or other government agencies;
  • A request by you (self-initiated account deletions);
  • Discontinuance or material modification to the Services (or any portion thereof);
  • Unexpected technical or security issues or problems;
  • Extended periods of inactivity; and/or
  • Nonpayment of any fees owed by you in connection with the Services.


Termination of your account may include:

  • Removal of access to all offerings within the Services;
  • Deletion of your information associated with your account; and
  • Barring of further use of the Services.

Further, you agree that all suspensions or terminations for cause shall be made in Dementia Journey’s sole discretion and that Dementia Journey shall not be liable to you or any third party for any suspension or termination of your account or access to the Services. The following Sections shall survive termination of your account and/or the Terms: Proprietary Rights, Your Feedback, Disclaimer of Warranties and Liability, Indemnity, Choice of Law and Forum, Dispute Resolution, and General.

General

You agree that no joint venture, partnership, joint controllership, employment or agency relationship exists between you and Dementia Journey as a result of the Terms or your use of the Services. The Terms, together with the Privacy Policy, constitute the entire agreement between you and Dementia Journey with respect to your use of the Services. The failure of Dementia Journey to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You may not assign, delegate or otherwise transfer your account or your obligations under these Terms without the prior written consent of Dementia Journey. Dementia Journey has the right, in its sole discretion, to transfer or assign all or any part of its rights under these Terms and will have the right to delegate or use third party contractors to fulfill its duties and obligations under these Terms and in connection with the Services. Dementia Journey’s notice to you via email, regular mail or notices, posts, or links on the Services shall constitute acceptable notice to you under the Terms. A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Section titles and headings in the Terms are for convenience only and have no legal or contractual effect. Any rights not expressly granted herein are reserved.

Modification of the Terms and Services

Certain provisions of the Terms may be supplemented or superseded by expressly designated legal notices or terms located on particular pages on the Services. Dementia Journey reserves the right to update the Terms at any time and for any reason in its sole discretion. Dementia Journey will notify you of any material changes to the Terms or to any service or other features of the Services. By continuing to access or use the Services after we have provided you with notice of a modification, you are agreeing to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.

Dementia Journey and its third-party service providers may make improvements and/or changes in the Services, products, services, mobile applications, features, programs, and prices described at any time and for any reason in its sole discretion. The mobile application may download and install upgrades, updates and additional features in order to improve, enhance, and further develop the Services. Dementia Journey reserves the right at any time to modify or discontinue, temporarily or permanently, the Services or any portion thereof with or without notice. You agree that Dementia Journey shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

Support and Questions

For questions regarding the Services and these Terms, please contact us at info@dementiajourney.io.

Effective Date: October 25, 2025

Welcome to Dementia Journey. By accessing our website or content, you agree to the following Terms of Use.

1. Intellectual Property Rights

All content, videos, text, graphics, and trademarks appearing on www.dementiajourney.io are owned or licensed by Dementia Journey.
You may not copy, reproduce, or redistribute any content without express written permission.

2. Acceptable Use

You agree not to use the Site for unlawful purposes or in ways that could damage, disable, or impair the Site’s functionality.

3. Limitation of Liability

To the fullest extent permitted by law, Dementia Journey is not liable for any damages arising from the use of or inability to use this website or its content.

4. Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for their content, accuracy, or privacy practices.

5. Governing Law

These Terms are governed by the laws of the State of Ohio, USA.

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